Reduce helpdesk tickets with a self-service app directory
Enable employees to self-serve the apps and roles they need with the app directory. Less IT headache. Less waiting. More productive employees.
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Why customers ❤️ ConductorOne
95%
reduction in effort to process access requests
1.5 min
average access request completion time
Provide a single hub for browsing and requesting access
Aggregate all your apps and infrastructure into a single directory that helps users find and request the apps, roles, and permissions they need.
Learn more about integrations
Enable self-service access requests from anywhere
Allow users to easily self-service request access via the web, Slack, or the ConductorOne command line tool, Cone.
Learn more about Cone
Fully automate helpdesk integration with Access Copilot
Automate helpdesk ticket processing with the power of AI. Access Copilot reads, approves, and provisions helpdesk access requests for apps and resources in your app directory. Your IT team will never touch another access request ticket.
Learn more about Access Copilot
Provision access to fine-grained roles, permissions, and resources
Move beyond group memberships. Expose fine-grained roles, permissions, and resources within each app and infrastructure tool in your environment.
Automatically grant pre-approved access
Write policies that grant users access to pre-approved apps and permissions immediately.
Define smart policies to enforce SLA and routing rules
Multi-step approval policies with rule-based routing ensure the right users get pinged for approvals at the right time.
Learn more about access controls“Users often request access without going through the proper channels, leading to unnecessary sprawl and manual ticket wrangling. ConductorOne’s access copilot ensures tickets are routed correctly and then approved by the right groups, with automation and accuracy.”
Damon Boylan
System Administrator
Features
Out-of-the-box and custom integrations
Manage access to all of your cloud and on-prem apps and infrastructure, including back office and homegrown apps, from one platform.
Custom app directories
Create custom catalogs of requestable apps and infrastructure tailored to employees’ roles.
Self-service access requests
Give users the ability to get the access they need quickly with self-service requests via Slack, web app, or CLI.
Policy-based access controls
Auto-approve low-risk access and build approval workflows that support conditional and multi-party policies for sensitive permissions.
Access Copilot
Automatically process and provision access requests from your helpdesk using the power of AI.
Just-in-time access
Automate JIT provisioning and deprovisioning with flexible policies for temporary, on-call, and break-glass access.