Availability

✅ General availability. The Zoom connector is available to all ConductorOne users.

Capabilities

• Sync user identities from Zoom to ConductorOne

• Resources supported:

  • Groups
  • Contact groups
  • Roles

Add a new Zoom connector

This connector works with Zoom on the Pro, Business, Business Plus, or Enterprise plan. The Zoom Basic plan is not supported.

This task requires either the Connector Administrator or Super Administrator role in ConductorOne.

1. In ConductorOne, open Admin and click Connectors > Add connector.

2. Search for Zoom and click Add.

3. Choose whether to add the new Zoom connector as a data source to an existing application (and select the app of your choice) or to create a new application.

   Do you SSO into Zoom using your identity provider (IdP)? If so, make sure to add the connector to the Zoom app that was created automatically when you integrated your IdP with ConductorOne, rather than creating a new app.

4. Set the owner for this connector. You can manage the connector yourself, or choose someone else from the list of ConductorOne users. Setting multiple owners is allowed.

   A Zoom connector owner must have the following permissions:

   • Connector Administrator or Super Administrator role in ConductorOne
   • Account Owner status in Zoom

5. Click Next.

Next steps

• If you are the connector owner, proceed to Configure your Zoom connector for instructions on integrating Zoom with ConductorOne.

• If someone else is the connector owner, ConductorOne will notify them by email that their help is needed to complete the setup process.

Configure your Zoom connector

A user with the Connector Administrator or Super Administrator role in ConductorOne, and Account Owner status in Zoom must perform this task.

Step 1: Create a Zoom OAuth app

1. Navigate to the Zoom App Marketplace.

2. Click Develop and select Build App.

3. Locate the Server-to-Server OAuth option and click Create.

4. Give your app a name, such as “ConductorOne” and click Create.

5. A page for the newly created app opens. Make a careful note of the Account ID, Client ID, and Client secret shown on this page. We’ll use these in Step 3.

Step 2: Configure and activate the OAuth app

1. From the App Credentials page, click Continue.

2. On the Basic information page, fill out the form and click Continue.

3. On the Feature page, do not make any changes. Click Continue.

4. On the Scopes page, click + Add Scopes. Give the app the following scopes:

   • View all user information (user:read:admin)
   • View account info (account:read:admin)
   • View all contact group information (contact_group:read:admin)
   • View Zoom Team Chat Group information (imgroup:read:admin)
   • View groups (group:read:admin)
   • View all user roles (role:read:admin)

5. Click Done. Review the list of scopes and click Continue.

6. On the Activation page, click Activate your app.

Step 3: Add your Zoom credentials to ConductorOne

1. In ConductorOne, navigate to the Zoom connector, by either:

   • Clicking the Set up connector link in the email you received about configuring the connector.

   • Navigate to Admin > Connectors > Zoom (if there is more than one Zoom listed, click the one with your name listed as owner and the status Not connected).

2. Find the Settings area of the page and click Edit.

3. Enter the account ID for the new app created in Step 1 into the Account ID fields.

4. Enter the Client ID and Client secret created in Step 1 into the Client ID and Client secret fields.

5. Click Save.

6. The connector’s label changes to Syncing, followed by Connected. You can view the logs to ensure that information is syncing.

That’s it! Your Zoom connector is now pulling access data into ConductorOne.

Configure the Zoom integration using Terraform

As an alternative to the integration process described above, you can use Terraform to configure the integration between Zoom and ConductorOne.

See the ConductorOne Zoom integration resource page in the ConductorOne Terraform registry for example usage and the full list of required and optional parameters.